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Please rate the survey questions below based on the following scale. N/A = Not Applicable 1 = Unsatisfactory 2 = Fair 3 = Average 4 = Good 5 = Excellent
1. Was our staff friendly and helpful on the phone with you? *(Required)
2. Have all office staff members been courteous and helpful? *(Required)
3. Were your benefits adequately explained to you? *(Required)
4. Have the office and treatment areas always been clean and comfortable? *(Required)
5. Did the clinic have scheduled appointments at convenient times for you? *(Required)
6. Was it easy to schedule your appointments? *(Required)
7. Were you always seen promptly when you arrived for treatment? *(Required)
8. Was the check-in process prompt and efficient? *(Required)
9. Was your therapist courteous and helpful? *(Required)
10. Did your physician/therapist fully explain your problem and how they would treat it? *(Required)
11. Did you receive a home program and were you instructed properly in activities to do at home? *(Required)
12. Would you recommend this facility to your friends or family? *(Required)
13. Will you return to our practice if future care is needed? *(Required)
14. How was your overall satisfaction with your experience in therapy? *(Required)

Your name(Required)
Your friend's name(Required)

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